Buku Refund Policy
Refund Policy for all Buku Events Programs:
Due to the nature of pre-planning, Buku Events has a no refund policy.
However, a credit for future Buku events may be issued if it is proven through valid medical documentation that a player is physically unable to participate in an event.
In a circumstance where a refund is issued, it will be in the form of a credit valid for one year from issue date.
Please fill out and submit a Refund Request Form via email and obtain a valid Medical Document if the request is due to injury. Credit requests may take up to 30 days to process. In the rare case of a refund, it will be granted in the form of a check. There will also be a 5% processing fee.
User Error-‐ No Refund-‐ Credit Only
Weather Cancellation-‐ No Refund
Partial Attendance-‐ No Refund
Room & Board-‐ If an event requires rooming or meal planning those fees will be deducted from any credit unless the cancellation is 30 days prior to the event/program
Registration-‐ If you register for an event/program through your team, refunds/credits will be processed through that team.