Buku Refund Policy

Refund Policy for all Buku Events Programs:

Due to the nature of pre-planning, Buku Events has a no refund policy.

However, a credit for future Buku events may be issued if it is proven through valid medical documentation that a player is physically unable to participate in an event.
In a circumstance where a refund is issued, it will be in the form of a credit valid for one year from issue date.

Please fill out and submit a Refund Request Form via email and obtain a valid Medical Document if the request is due to injury.  Credit requests may take up to 30 days to process.  In the rare case of a refund, it will be granted in the form of a check.  There will also be a 5% processing fee.

User Error-­‐ No Refund-­‐ Credit Only
Weather Cancellation-­‐ No Refund
Partial Attendance-­‐ No Refund
Room & Board-­‐ If an event requires rooming or meal planning those fees will be deducted from any credit unless the cancellation is 30 days prior to the event/program
Registration-­‐ If you register for an event/program through your team, refunds/credits will be processed through that team.

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