Introduction
Buku Events and Buku Lax ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buku.events, register for our tournaments, or interact with our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Register for tournaments or events
- Create an account on our website
- Subscribe to our newsletter or communications
- Contact us with inquiries or support requests
- Participate in surveys or promotions
- Purchase weather insurance or other services
- Social media contacts
This information may include:
- Contact Information: Name, email address, phone number, mailing address
- Player Information: Player names, dates of birth, age divisions, team affiliations
- Emergency Contact Information: Emergency contact names and phone numbers
- Payment Information: Credit card details, billing address (processed through secure third-party payment processors)
- Medical Information: Medical release forms, injury information, concussion protocols (when required)
- Account Credentials: Username and password for our registration system
- Communication Preferences: Email and SMS preferences for tournament updates
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- Log Data: IP address, browser type, operating system, referring URLs, pages viewed, date and time of access
- Device Information: Device type, unique device identifiers
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookies Policy for details)
- Usage Data: How you interact with our website, including search queries, click patterns, and navigation paths
Information from Third Parties
We may receive information about you from third parties, including:
- LeagueApps Registration System: Player and team registration data
- Tourney Machine App: Tournament scheduling and communication data
- Payment Processors: Transaction confirmation and payment status
- Social Media Platforms: If you interact with us on social media or use social login features
- League and Club Organizations: Verification of player eligibility and team rosters
- US LACROSSE: Verification of birthdate and insurance coverage
How We Use Your Information
We use the information we collect for the following purposes:
Tournament Administration
- Process tournament registrations and payments
- Manage team rosters and player eligibility
- Schedule games and communicate updates
- Coordinate check-in and on-site logistics
- Verify age divisions and player qualifications
- Administer awards and recognition on social media.
Communication
- Send tournament confirmations and schedules
- Provide weather updates and schedule changes
- Send emergency notifications during events
- Respond to inquiries and support requests
- Deliver newsletters and promotional communications (with your consent)
- Send important policy updates or service announcements
Safety and Medical
- Maintain medical release forms and emergency contacts
- Respond to medical emergencies during tournaments
- Implement concussion protocols and safety measures
- Coordinate with emergency services when necessary
Service Improvement
- Analyze website usage to improve user experience
- Conduct surveys to gather feedback
- Develop new features and services
- Optimize tournament formats and operations
Legal and Compliance
- Comply with legal obligations and regulations
- Enforce our Terms and Conditions and other policies
- Protect against fraud, abuse, and illegal activity
- Resolve disputes and investigate complaints
- Maintain records for liability and insurance purposes
Marketing and Analytics
- Send information about upcoming tournaments and events
- Analyze trends and user preferences
- Measure the effectiveness of our marketing campaigns
- Personalize your experience on our website
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- LeagueApps: Tournament registration and payment processing
- Tourney Machine: Scheduling, scoring, and communication services
- Payment Processors: Secure processing of credit card transactions
- Email Service Providers: Delivery of newsletters and tournament communications
- Cloud Storage Providers: Secure storage of registration data and documents
- Analytics Providers: Website traffic analysis and user behavior insights
- College Recruitment: College recruiters interested in contacting athlete.
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law or in response to:
- Subpoenas, court orders, or legal processes
- Requests from law enforcement or government agencies
- Protection of our legal rights and property
- Investigation of fraud, security issues, or illegal activity
- Protection of the safety and rights of our users and the public
Tournament Operations
We may share limited information with:
- Facility Owners and Operators: To coordinate field access and ensure compliance with facility rules
- Referees and Tournament Staff: To administer games and enforce tournament policies
- League and Club Organizations: To verify player eligibility and report tournament results
- Insurance Providers: To process claims and maintain coverage
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor organization. We will notify you of any such change and your options regarding your information.
With Your Consent
We may share your information with third parties when you provide explicit consent, such as:
- Posting tournament photos or videos on social media
- Sharing player statistics or achievements with media outlets
- Participating in promotional activities or sponsorships
- Participating in college recruiting showcases.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and data storage facilities
- Access controls and authentication requirements
- Regular security assessments and updates
- Employee training on data protection practices
- Secure disposal of obsolete information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- Registration Data: Maintained for the duration of your relationship with us and for a reasonable period thereafter for record-keeping purposes
- Payment Information: Retained as required for financial reporting and tax compliance (typically 7 years)
- Medical Records: Maintained for the period required by applicable laws and regulations
- Marketing Communications: Retained until you opt out or we determine the information is no longer needed
- Website Usage Data: Typically retained for 24-36 months for analytics purposes
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable laws.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
- Request access to the personal information we hold about you
- Receive a copy of your information in a structured, machine-readable format
Correction and Update
- Request correction of inaccurate or incomplete information
- Update your account information and preferences
Deletion
- Request deletion of your personal information (subject to legal retention requirements)
- Close your account and remove your data from our active systems
Opt-Out and Restriction
- Opt out of marketing communications (while still receiving essential tournament updates)
- Request restriction of certain processing activities
- Withdraw consent where processing is based on consent
Object
- Object to processing of your information for certain purposes
- Opt out of automated decision-making or profiling (if applicable)
To exercise any of these rights, please contact us at info@bukulax.com. We will respond to your request within 30 days. Please note that some requests may require identity verification to protect your information.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (note: we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
Children's Privacy
Buku Events tournaments involve participants of all ages, including minors under the age of 18. We take special precautions to protect children's privacy:
- We collect personal information about minors only with verifiable parental consent
- Parents or legal guardians must complete registration on behalf of minors
- We do not knowingly collect information directly from children under 13 without parental consent
- Parents may review, update, or request deletion of their child's information at any time
- We limit the collection of children's information to what is necessary for tournament participation
If you believe we have collected information from a child without proper consent, please contact us immediately at info@bukulax.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, including the types of cookies we use and how to manage your preferences, please see our separate Cookies Policy.
Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications, including:
- LeagueApps registration platform
- Tourney Machine app
- Social media platforms
- Payment processors
- Facility websites
We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit. This Privacy Policy applies only to information collected by Buku Events.
International Data Transfers
Buku Events is based in the United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take appropriate measures to ensure your information receives adequate protection wherever it is processed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the revised policy on our website
- Notify you of material changes via email or prominent notice on our website
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Buku Events
Email: info@bukulax.com
Mailing Address: 2890 Club House Rd, Costa Mesa, CA 92626
For privacy-related inquiries, please include "Privacy Policy" in the subject line.
Dispute Resolution
If you have a complaint about our privacy practices, please contact us first so we can attempt to resolve the issue. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority or supervisory body.
By using Buku Events services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
